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Explore How-To's and learn best practices from our knowledge base.
General
FAQ
2
Why am I unable to access Lennon forms via the PMS link
Why do I keep getting a notification/reminder email even though I have withdrawn the submission?
Getting Started
0
Searching for "To go live" fare products
0
Amending July and August Minimum fares for YNG and HMF
0
Service Requests
Route Codes
1
New Route Code Ranges
PMS Password Reset
1
Password Reset
PMS - Browser and Connectivity Requirements
1
PMS - Browser and Connectivity Requirements
PMS search tips
1
Sol. Search tips in PMS
Duplicate NDF Records
1
Duplicate Point to Point Non-Derivable Fares
RCS
1
Post Set ID Number
Known Errors and Enhancements
Timetables-Fixed Links: Location Name Discrepancy
1
Fixed Link Location Name Discrepancy
Generating Fares Agreements timing out
1
Workaround
CRS Codes
ANY
1
"ANY" CRS Code
CRS Codes: Amending & First Letter Rule
1
CRS Codes: Amending & First Letter Rule
PMS / CORPUS CRS Code Discrepancies
1
PMS Locations With Amended CRS Codes
Q, X & Z CRS Codes
1
Q, X & Z CRS Codes
Locations
CORPUS: NLCs, TIPLOCs and CRS Codes
1
CORPUS: NLCs, TIPLOCs and CRS Codes
"PMS CORPUS Location Data" e-mails
8
"CRS/TIPLOC code has been found on a Non-Flow Location"
"Corresponding CRS/TIPLOC code has been found within another Location"
"TIPLOC does not match"
"TIPLOC code has been found on a Location that is not a Station"
"CRS code does not match"
See all 8 articles
New Station: Adding TIPLOC
0
Interchange Suitability & Minimum Interchange Time
1
Minimum Interchange Time & Interchange Suitability
TOC Staff Promotion "Origin" & "Destination" locations
1
I-Codes for TOC Staff Promotions - updated 7/9/23
HS1: London St Pancras, Stratford & Ebbsfleet
1
London St Pancras, Stratford International & Ebbsfleet International
Luton Airport
1
Luton Airport Codes
ITPS Timetable Data
Timetables: Key Dates
1
Timetables: Key Dates - updated 03/07/24
Included/Excluded Non-National Rail Train Operators
1
Non-National Rail Train Operators
Retail Service ID (RSID)
1
Retail Service ID
Stations & Routes With Limited Services
1
Stations & Routes With Limited Services - updated 07/03/2022
Q & Y Operating Characteristics
1
Q & Y Operating Characteristics
UID Prefix Letters
1
UID Prefix Letters
LENNON
LENNON Forms
0
Fixed Links
Connection Times and Mode of Travel
1
Connection Times & Modes of Travel
Manual Timetable Data
Manual Services - Status & UID Allocation
2
Manual Services - UID Allocation as at 06/09/2023
Manual services status 2017 - legacy date for reference
Re-use of UIDs
1
Re-Use Of UIDs
Bulk Copy
1
Bulk Copy
"Until Further Notice" End Date
1
"Until Further Notice" End Date
Z08xxx: TOC Dummy Trains for promotions
1
Z08xxx: Dummy Trains for Staff Promotions and Compensation Schemes
Service Desk Procedures
Conditions
3
How to Determine if a Usage Condition is Advance Purchase (AP) ONLY or Both AP and TOC Specific
How to change data in PMS from Advance Purchase to APOD (Advance Purchase on the Day)
Producing a ToD Location Report
RCS- Producing ToD Location Report
1
RCS ToD Location Report
PMS Job Schedule
1
PMS Job Schedule timings
Problem Fixed
Fixed
10
This is a workaround.
Validation fails when using decimals for fields in usage conditions (Civica ref: 13004)
Legacy Fares: Edits to Zones overlapping Travel Areas used in Discount Products cause incorrect Railcard Geography history (Civica ref: 12992)
Fare Product creation via Flow Group slow (Civica ref: 12994)
Future Fares Adhoc Full Refresh Request
See all 10 articles